We look after members of the Financial Assistance Scheme (FAS). The FAS provides financial assistance to members of defined benefit pension schemes who lost all or part of their pension following their scheme coming to an end between 1 January 1997 and 5 April 2005.

The FAS was formed by the government in May 2004 and began operating in September 2005. We administer FAS on behalf of the government.

Unlike the PPF, the FAS doesn't take on any new members. When your scheme transferred into the FAS, we would have sent you a welcome pack, including details of your former pension scheme.

If you believe you should be a FAS member but you’ve not been contacted by us, please get in touch with the Pension Tracing Service.

How much will you receive from us?

We use the details provided by your former scheme to work out how much we’re able to pay you as a yearly amount. We call this yearly amount an annual payment.

You’ll either be a FAS top-up member or a FAS single payment member. The method we use to calculate your annual payment will differ depending on what type of member you are.

Will my pension payments increase?

Financial assistance will be reviewed each year and some elements may be increased in line with inflation to a maximum of 2.5 per cent.

How we calculate your increase will differ depending on the type of FAS member you are. If you want to find out more, contact us on 0330 678 0000 or +44 (0)20 8406 2121 if you are overseas.  You can also read our booklet Your guide to the Financial Assistance Scheme for more information.  

Secure member website

You can find out everything you need to know about your pension payments by visiting our FAS member website.

You can use the site to update your details or find out what your annual payments might look when you retire.

If you’ve moved house or changed your bank, the member website offer you a straightforward way to update your personal details.

If you’re pressed for time, live abroad or just prefer communicating with us outside of office hours, then you can use our secure mailbox tool. With the secure mailbox tool you can send us a message directly anytime and we’ll get back to you within 48 hours.