Freedom of information

Under the act you have the right to ask us for access to recorded information about the PPF. It doesn’t matter who you are, where you live (in the UK or beyond), or why you want to know.

You have rights to access personal data we hold about you under data protection laws – you can find out about that here.

If you would like information about your account, or pension scheme, please contact [email protected].

Published information

Before you make a freedom of information request, it’s best to check if the information you need is already available.
 
We publish a lot of information already, much of it on this website. To help you find what you are interested in, we have a publication scheme, which is regularly updated.

Your question might have been asked before. Where we think that the response to a request is of wider interest we publish it in a disclosure log. Since 20/21 we've included numbers of freedom of information requests in these logs.

Normally there is no charge for making a freedom of information request, though we do reserve the right to charge for expenses such as postage, photocopying or transfer of data onto disks where necessary.  
 
You can find out more about freedom of information on the Information Commissioner’s website.

How to make a Freedom of Information request

You need to put your request in writing with a clear description of what you’re looking for. Don’t forget to include your full name and address (an email address is sufficient) so we can get back to you.  
 
You don’t have to, but we recommend that you mention Freedom of Information or FOI in your request.
 
You can: 

Write to: Data Protection Officer, The Pension Protection Fund, Renaissance, 12 Dingwall Road, Croydon, CR0 2NA

Email: [email protected]

We try to answer all requests within 20 working days of receiving them. 

There are certain circumstances where we won’t be able to provide information to you. Usually this is because doing so would harm someone else’s interests or because there are legal restrictions on disclosure. If this is the case we will explain why we cannot provide the information and you have the right to ask us to review our response. If you are still dissatisfied you can then ask the Information Commissioner to look at the way we handled your request.

Other data requests

Occasionally the PPF receives requests for data that don't fall under the Freedom of Information Act. Where appropriate, we'll publish that information on this page. 

Other data requests

Archives Appraisal and Selection Policy

We have a statutory obligation as a public records body to select records for permanent preservation under the Public Records Act 1958.

We've published our policy on how we appraise and select records for permanent preservation.