Get levy help and support

Find out where to go for help with your specific levy queries.

Speak to the right person

Whether you prefer to call or email, we’re always happy to hear from you and answer any questions you might have about your levy payments, contact the levy customer support team on:

Phone: 0345 600 2541

Email: [email protected]

If you’ve received your levy invoice and have a query:

Email: [email protected]

To submit a formal review or to query a current review:

Email: [email protected]

Contact Experian for help with your pension protection score. Experian scores will continue to March 2020 and used for levy invoices issued in autumn 2020.

Email: [email protected]

Help with a specific levy year

If you need help with a specific levy year, you’ll find helpful guidance here:

Levy year 2019/20

Levy year 2020/21