Accessibility statement for the PPF

For many people, their first contact with us will be via this website. By using the World Wide Web Consortium (W3C) accessibility guidelines, we’re trying to make our website as open and accessible as possible.

This accessibility statement applies to the PPF.

This website is run by the PPF. We want as many people as possible to be able to use this website. That means you should be able to:

resize text to 200% without loss of content or function
change text spacing
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader – including the most recent versions of JAWS, NVDA and VoiceOver.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about our online services and accessibility

The Pension Protection Fund is committed to making its online services accessible. Our websites are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Problem identified	WCAG 2.2 success criteria	When we plan to fix it
alt text should not be a meaningless image file name	WCAG 2.2 A F30 / Section 508 A F30	April 2026
Figures and images in PDF documents should have non blank ALT text, except for decorative images which should be marked as artifacts	WCAG 2.2 A F65 / Section 508 A F65	April 2026
img alt text must not use ASCII art (which includes smileys)	WCAG 2.2 A F72 / Section 508 A F72	April 2026
Elements with role=tablist must contain or own an element with role=tab and must not contain elements with other roles	WCAG 2.2 A 1.3.1 / Section 508 A 1.3.1	April 2026
Identify row and column headers in data tables using th elements, and mark layout tables with role=presentation	WCAG 2.2 A F91 / Section 508 A F91	April 2026
PDFs must be tagged to be accessible by screen readers	WCAG 2.2 A 1.3.1 / Section 508 A 1.3.1	April 2026
Document title must not be blank	WCAG 2.2 A F25 / Section 508 A F25	April 2026
Links must have an accessible name	WCAG 2.2 A F89 / Section 508 A F89	April 2026
Several links on a page share the same link text and surrounding context, but go to different destinations	WCAG 2.2 A F63 / Section 508 A F63	April 2026
Use the lang attribute to identify the language of the page	WCAG 2.2 A 3.1.1 / Section 508 A 3.1.1	April 2026
HTML form control has no accessible name	WCAG 2.2 A F68 / Section 508 A F68	April 2026
An element with aria-hidden=true contains focusable content	WCAG 2.2 A 4.1.2 / Section 508 A 4.1.2	April 2026
iframe and frame elements must have a title attribute	WCAG 2.2 A 4.1.2 / Section 508 A 4.1.2	April 2026
The aria-checked attribute must not be used on an input element with type=radio or type=checkbox	WCAG 2.2 A 4.1.2 / Section 508 A 4.1.2	April 2026
This button element is empty and has no accessible name	WCAG 2.2 A 4.1.2 / Section 508 A 4.1.2	April 2026
Headings should not be empty	ARIA Technique 5.2.8	April 2026

Navigation

You can move between different pages on the website by:

Using the menu at the top of the page
Clicking on the links in the sidebar of most pages

Or you can use the sitemap - you’ll find a link to it at the bottom of every page, to quickly access all the pages on the site.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email [email protected]

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, call our resolutions team on 03301232222 or email [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By April 2026, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared in September 2021. It was last reviewed on 24 March 2026.

This website was last tested on 24 March 2026. The test was carried out internally by the PPF using a combination of automated evaluation and manual assessment of key user journeys.

Useful links

Download and print a Letter of Authority (LOA) on our member site.

If you’d like to learn more about the W3C guidelines that we’ve used, please visit: www.w3.org/WAI.