Opening hours
Due to COVID-19 most of our staff are working from home so please don't send post to our Croydon postal address. Please scan and email the document to the appropriate email address detailed below and someone in the relevant team will get back to you.
As always, if you consider additional security is required please password protect your documents and call the relevant customer service team to provide the password.
On normal working days, lines are open from 9.00am to 5.30pm, Monday to Friday.
I’m a PPF or pension scheme member / I’m representing a PPF or pension scheme member
I'm a FAS member
I have a question about my levy or invoice
I would like to make a complaint
All other queries