Insolvency risk scores

Use our portal to check the insolvency risk scores used to calculate your levy invoice.

Access our insolvency risk portal

Use our portal to check your scores generated from April 2020 onwards. These scores will be used to calculate your levy invoice in autumn 2021.

Common queries

Through our customer service teams, we receive queries from portal users. Some of these are more common than others, and we’ve created some how to guides covering the most common. We’ll be adding more of these as time goes on, so make sure you check back for useful hints and tips. 

Resetting your portal password 
Setting email alerts 

Scoring for credit rated scheme employers/parent companies

In January 2020 we published a policy statement setting out our conclusions on a range of matters on which we had consulted. Following broad support from respondents, we committed to review data on insolvencies (as at 31 Dec 2020) to assess whether the mapping of credit ratings to levy bands requires any recalibration. 

A recalibration has now taken place and a revised mapping has been implemented and applied retrospectively to monthly scores from April 2021 (and used to calculate levy invoices in 2022/23). The revised mapping can be viewed on our portal.

Access levels

There are three user access types within the portal – Trustee, Delegate and Employer. These vary the access a user has to scheme or specific employer information.

All users in the portal will have a single username and password that is used to login and view all schemes or employers they have access to – across all three access types – we call this portfolio view.


If you are a trustee who is registered on TPR’s database, you’ll automatically be given access to the portal. A registration email with a link to complete your registration will have been sent to you. 

As a trustee you can also request access to scheme and/or employer information via the portal and we’ll validate your details and grant access, if appropriate to do so.


If you’re not a trustee, but you’ve previously had access to a particular scheme(s) information, an account would have been automatically generated and a registration email sent to you. 

If you don’t have an account and want to register on the portal, you can do this by clicking on the Register tab on the top right of the homepage and following the onscreen instructions. We’ll send you a verification email with instructions of how to complete registration. Once completed, you can request access to a scheme’s information using the search functionality.


If you’re requesting access as an employer representative you must use the CRN, charity number, employer name or DUNS number once you have clicked on the ‘Request access’ button after you have logged in. Please note: as an employer representative you will need to provide the scheme PSR and name as well as the employer’s total net assets from their most recent account, even if this is a nil return. 

Once you have gained access, the employer information will be saved under your portfolio, and will be automatically available to you when you login next. 

Historic Experian scores

To check scores used to calculate levy invoices up to autumn 2020 you need to contact us