How to appeal your score

You’ll need to contact our insolvency risk partner if you want to appeal your scheme’s mean score, levy band and levy rate.

Who can appeal your mean score, levy band and rate

Scheme trustees, employers, guarantors, and authorised representatives can appeal a scheme’s mean score, levy band and levy rate. It’s not possible to appeal monthly scores.

What you need to do

Appeal in writing to [email protected] and remember to include the words ‘PPF Appeal’ in the subject line.

When you need to do it

You have 28 days after the date on your invoice to appeal to D&B by email.

What to do if you missed the appeal deadline for 2020/21

If you’ve missed the deadline for invoices issued in autumn 2020, you’ll need to contact Experian with evidence to explain why you’re making an appeal after the deadline.

Email [email protected] andremember to include the words ‘PPF Appeal’ in the subject line. 

Experian will only consider late applications in exceptional circumstances. This doesn’t include poor scheme management, administrative failure or planned absence of trustees or their advisors.