Registering for our member website is easy. Here’s what to expect.  

Step 1 

You'll need to input your name, date of birth, National Insurance number and your PPF or FAS reference. 

Your PPF or FAS reference is included in all correspondence from us and you'll find it on the back page of this newsletter. 

You'll also need to input your phone number and email address. 

We recommend using your mobile phone number as we'll text you a security code each time you log in.

Step 2

We'll ask you to set up three security questions. These will be used as prompts if you forget your login details. You'll also need to set your username and password. 

It's best to use your email address as your username as it's easier to remember. 

Security is paramount

Every time you log in, we'll text you a unique, temporary security code which is valid for 10 minutes.

Stay safe online

Never disclose any passwords, sensitive information, or security answers to anyone. For further guidance on staying safe online visit www.getsafeonline.org

If you need extra help with registering you can give us a call on 0330 123 2222.

Related information