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Understanding your invoice

Find out how we get information about your scheme and download our levy guide to help you understand your invoice.

Insolvency risk scores

Use our portal to check the insolvency risk scores used to calculate your levy invoice.

s120 Support

Information for users having issues accessing or completing the s120 process.

Doing business with us

We use public sector framework agreements where appropriate to�source our�goods and services. How we manage the tender process We use our sourcing portal to advertise opportunities and to manage tender and quotation processes.

Our first member to retire online

Janet Waddicor was our first member to retire online and shares her experience.

How to provide insolvency risk information

Our insolvency scoring partners calculate monthly insolvency risk scores for most scheme employers.

How to update the information we have about you

Make sure you give accurate and up-to-date information about your scheme to us, The Pensions Regulator and D&B.

How to provide scheme data

Most of the information we use comes from your s179 valuation information and annual scheme return.

Self-certifying deficit reduction contributions

Deficit reduction contributions, must have been made by 31 March and then certified on The Pension Regulator's Exchange system by the end of April.

Compensation cap factors valid for previous periods

Paragraphs 26 and 27 of Schedule 7 of the Pensions Act 2004 set out the circumstances in which the compensation cap applies and how and when it should be increased. In July 2021 the Court of Appeal ruled the PPF compensation cap was unlawful on the grounds of age discrimination, so we’re no longer applying it and we’re removing it from affected PPF pensioners.  The information below is provided for advisers who still need to refer to previous calculation tables and factors.