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These are challenging times, but I hope to be able to provide some reassurance to our PPF and FAS members.

Although financial markets are facing a difficult situation, our continued low-risk investment strategy is explicitly designed to enable us to pay our PPF members.

As I said in the last Member Focus, we build reserves precisely for this kind of market situation, and also the fund is protected from changes in interest rates and inflation. If you'd like to know more about how this works, you may be interested to watch this short animation.

FAS payments are funded by the Treasury, so will not be affected by the difficult situation in financial markets. We’d also like to reassure you that we will be able to continue paying members as normal. Your usual payments will not change.

Finally, if you need us please use the secure messaging feature on our website, give us a call or send us an email (which is less secure for sensitive, personal information). Please don’t write to us at our head office in Croydon, as we’re all working remotely for the time being.

Our mail service in Wymondham continues to operate as normal, for now.  We're aiming to continue providing the best possible service, although it might take us a bit longer than usual to respond to all correspondence or answer calls.

We wish you and your families all the very best.

Oliver Morley
Chief Executive