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Claire Curtin appointed as Head of ESG

We are pleased to announce that we have appointed Claire Curtin as our new Head of environmental, social and corporate governance (ESG).

Look out for our member survey email

Today we’re emailing 2,000 of our members to invite them to give us feedback on our customer service. The survey is part of maintaining our Service Mark accreditation and is open until 11th June.

Lisa McCrory appointed as Chief Finance Officer

Lisa will now be responsible for leading the PPF’s actuarial financial management, finance, commercial and internal audit departments and will do this alongside her current role as Chief Actuary.  

Our role during a restructuring or insolvency

BHS, Toys R Us, Debenhams, British Steel. In recent years we’ve seen a number of high-profile company insolvencies and restructurings.

More member benefit increases after ECJ ruling

In April, we confirmed that we had started to pay increased benefits to PPF and FAS pensioners who were most affected by the Court of Justice of the European Union’s (ECJ’s) ruling because they had had their benefits adjusted by the Long Service Cap.

Worried about your Beales pension?

We understand this is a difficult time but if you're a member of a Beales defined benefit pension scheme, you can be assured that we are here to protect your pension.

Our actuarial factors are changing

Every year we review the actuarial factors we use to calculate retirement quotes and pension benefits for our members. 

Help for members with tax questions

As your payments from the PPF/FAS are a taxable benefit, HMRC tells us which tax code to apply and this determines how much tax is deducted. 

Christmas opening hours

We're wishing you all a Merry Christmas and Happy New Year! Our contact centre hours will change over the festive period, so please bare this in mind if you plan on contacting us.

Our statement on the Russian invasion of Ukraine

We're deeply saddened by the Russian invasion of Ukraine. Our thoughts are first and foremost with the Ukrainian people as this crisis unfolds.