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Using Tell Us Once to report a bereavement

We’re part of the government’s Tell Us Once service. This service allows people to report a death to most government departments in one go.

How we manage risk

Our leadership team are focused on governance, managing risk and making sure we’re accountable.

The insolvency practitioner's role in the assessment process

The assessment period starts with a qualifying insolvency event. You must file notice of the insolvency – an S120 notice – within 14 days of your appointment or of becoming aware of the existence of the pension scheme. Without that, it’s not possible to make a start on the work that needs to be completed during the assessment period. By law, we exercise the trustees’ rights against the employer during the assessment period. So we need to know about the insolvency as soon as possible.

Restructuring guidance

We will take part in restructuring if it means the return from the employer will be better than if the business had been simply left to fail. It usually involves removing the pension debt from the company, allowing it to continue to trade with a positive cash flow and potentially make a profit. 

We're not charging a PPF levy for 2025/26

We're not charging a PPF levy for 2025/26, marking a significant milestone in our journey to financial self-sufficiency. 

The role of trustees during assessment

The role and responsibilities of panel trustees include: