The Pension Protection Fund (PPF) has today announced the appointment of Sara Protheroe, Chief Customer Officer, to its Board with immediate effect. 

Sara played a pivotal role in establishing the fund whilst working at the Department for Work and Pensions. Over the past 15 years, Sara has continued to play a vital role in the evolution of the PPF’s strategy which has seen the fund grow into one of the largest asset managers in the UK.

She has also been instrumental in developing its customer service offering to provide award-winning service to more than 400,000 members.

PPF Chairman, Arnold Wagner, said: “I am delighted that Sara has today joined the Board as an Executive Director. Throughout her 15 year tenure at the PPF, Sara has been committed to delivering exceptional service to members of defined benefit schemes who need the financial protection of the PPF.

“Sara’s drive and determination to grow and improve the services we provide has earned her the respect of her peers who have recognised her with numerous industry awards, and seen her team awarded the highly coveted Institute of Customer Service’s Service Mark accreditation.

"Her experience and passion for the PPF will prove invaluable and will ensure that we as an organisation can continue to deliver on our commitment to deliver the best outcomes for those we protect.

“Sara’s appointment further strengthens our Board, whose diverse range of skills, experience and knowledge, positions us strongly to face our future challenges and support the ongoing development of the PPF.”

Sara Protheroe, Chief Customer Officer added:

“It is an honour to have been appointed to the Board of the PPF, which is a vital safety net for members of UK Defined Benefit pension schemes, especially in these troubled times. I am committed to ensuring that our current members, and those in the schemes protected by the PPF, can trust us to provide the protection they require for as long as they need it.”

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For further press information contact:

PPF Press Office
020 8406 2107
[email protected]