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Join our member website
Safe, simple and secure Our member website is secure and easy to use. It gives you the freedom to access and manage information about your PPF benefits, and make informed decisions, quickly and simply.We’ve published our latest strategic plan
By achieving the goals set out in our last strategic plan, we’ve built strong foundations to protect our members going forward. Our 2022-25 Strategic Plan sets out our priorities for the next three years. We've also published our new Business Plan for 2022/23.What are factors?
As with all defined benefit pension schemes, we use factors to calculate your PPF benefits to make sure we're paying you your correct pension, whether you want to retire before, after or on your retirement date, and whether or not you take a tax-free lump sum.How our TrainingMark has improved the customer experience
Our customer satisfaction results are currently at 97%, and we continually strive to improve this score.We’ve reached 1000 schemes
The Carillion Rail (GTRM) Pension Scheme has become the 1000th pension scheme to transfer to us since we were established in 2005.Preparing for someone else to deal with us on your behalf
Some members may need help from a relative, friend, or carer when dealing with us – either now or in the future. Find out how you can authorise someone to do this through a Letter of Authority, Power of Attorney or by giving verbal authority.Ways we can support members with specific needs
We understand that some of our members may need some extra help from time to time. We have a number of ways we can make things easier for you if you’re living with issues with your physical or mental health.Introducing our member Benefit Modeller
Are you a member who is not receiving compensation yet? Try our Benefit Modeller.PPF payments: Your questions answered
When can I start my payments? How much will I get? Can I take a lump sum?
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