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Our member website makes it easy for you to retire, nominate your beneficiary, and manage all your info.

Here are some of the things you can do online: 

  • Update your address and contact details (don’t forget to tell us if you move so we can keep in touch) 
  • Nominate a beneficiary to receive payments from us after you die 
  • Tell us you want to start receiving your payments
  • Contact us out of hours via our secure messaging service 
  • View your correspondence with us. If you’re expecting a letter from us, you can even read it online before it arrives through your letterbox 

If you’re already receiving your payments then you’ll also be able to:

  • Change your bank details online
  • View and print your P60s and payslips

Over 80,000 members are already using the website, with more than four out of five transactions online where possible.