Worried about your Biwater pension?

We understand this is a worrying time for members of the Biwater Retirement and Security Scheme. We'd like to reassure you that we're here to protect your pension.

Here's what to do and who to call if you have questions about your pension.

For all general queries and updates to personal records, please contact the scheme’s Trustee via the XPS administration team:

Telephone: 0118 467 5945

For questions related to us and the impact of being in PPF Assessment:

Telephone: 0330 123 2222

Lines are open Monday to Friday, 9am – 5.30pm, with voicemail operating outside of these times.

Find out more about how we protect your pension.