Help for members with tax questions

Your PPF or FAS payments are a taxable benefit. HMRC tells us which tax code to apply and this determines how much tax is deducted. 

If you have a tax-related question, you should contact HMRC for help first.

When contacting them make sure you quote our PAYE reference. PPF members should quote the PAYE reference 948/KZ68905. FAS members should quote the PAYE reference 406/JA34863.  

Contact details for HMRC

Call 0300 200 3300 or +44 (0) 135 535 9022 if you're outside the UK.

Phone lines are open from Monday to Friday, 8am to 6pm.

Write to:

Pay As You Earn and Self-Assessment,
HM Revenue and Customs,
BX9 1AS
United Kingdom

For all other member queries, you can contact us.