Recognition for excellent customer service
Professional Pensions Rising Star Awards 2021 – Contact Centre shortlisted for Team of the Year
UK Customer Satisfaction Awards 2021 – shortlisted for Quality Service Provider
UK Customer Satisfaction Awards 2021 – Sara Protheroe shortlisted in the Customer Service Strategic Leadership category
Pensions Age Awards 2021 – shortlisted for Pensions Administration Award
RIDI Awards 2020 – shortlisted for Best Candidate Experience
Pensions Age Awards 2020 – Pensions Administration Award
Professional Pensions Rising Star Awards 2019 – Best Training Scheme
The Institute for Customer Service 2018 – ServiceMark Accredited
UK Customer Satisfaction Awards 2017 – Best Customer Experience
UK Customer Experience Awards 2016 – shortlisted for Customers At The Heart Of Everything
MHR Impact Awards – shortlisted for New Customer Project of the Year
Awards celebrating professional achievement
Professional Pensions Rising Star Awards 2021 – Abdul-Haseeb Mahmood shortlisted for Rising Star of the Year
Professional Pensions Rising Star Awards 2021 – David Adeoye and Yasmin Doyle shortlisted for Administration Trainee of the Year
Professional Pensions Rising Star Awards 2021 – Hannah Swallow, Jacqueline Serna, Lauren Aitchison Turner, Andrea Joseph shortlisted for Excellence in Customer Service and Communication Award
Professional Pensions Rising Star Awards 2021 – Lea Dubourg-Hrachovec shortlisted for Investment Manager of the Year
Professional Pensions Rising Star Awards 2021 – Emma Rubenstein and Yavor Georgiev shortlisted for Trainee of the year
IPE Conference & Awards 2020 – Commitment to Diversity
Institute of Internal Comms Awards 2020 – Lauren Furey, Mikey Angelo, Maxine May and Neelamugilan Gobalakrishna shortlisted for Best Engagement Programme
Professional Pensions Rising Star Awards 2020 – Laura Briggs shortlisted for Pensions Manager of the Year
Professional Pensions Rising Star Awards 2020 – Yavor Georgiev shortlisted for Actuarial / Advisory Trainee of the Year
Professional Pensions Rising Star Awards 2020 – Alex Little shortlisted for Excellence in Customer Service and Communication Award
Professional Pensions Rising Star Awards 2020 – Miriam Kimber shortlisted for Mentor of the Year
Women in Pensions Awards 2020 – Lucy Ogan won Change Excellence of the Year
Women in Pensions Awards 2020 – Elaine Wiscombe shortlisted for Pensions Manager of the Year
Women in Pensions Awards 2020 – Laura Briggs shortlisted for Administrator of the Year
Women in Pensions Awards 2020 – Kelly Moohan shortlisted for a Rising Star Award
Women in Pensions Awards 2020 – Sarah Seear shortlisted for Role Model of the Year and Team Leader of the Year
RIDI Awards 2020 – shortlisted for Recruitment Team of the Year
CorpComms Awards 2019 – Best Annual Report for an Unlisted Organisation
Women in Pensions Awards 2019 – we had seven nominees, with Elaine Wiscombe winning Pensions Administrator of the Year
Professional Pensions Rising Star Awards 2019 – Sara Protheroe won Excellence in Customer Services and Communication
Professional Pensions Rising Star Awards 2019 – David Rix won Administrator of the Year
Croydon Business Excellence Awards 2019 – Apprentice Employer of the Year
Queens University Belfast QMS Awards 2018 – Eddie Doyle won the Award for Mentor Recognition
The Lawyer Awards 2018 – we won In-house, Not-for-profit Team of the Year Award
Women in Pensions Award 2018 – Sara Protheroe won Administrator of the Year
ICSA Awards 2017 – Katie Hollis won Governance Professional of the Year
Lloyds Bank National Business Awards 2017 – Alan Rubenstein won Keys Business Concierge Leader of the Year
PRCA City and Financial Awards 2017 – Best Crisis Communications Campaign
Portfolio Institutional Awards 2017 – Best Risk Management
Awards for excellence in the finance and investment industries
IPE Awards 2020 – Fixed Income and European Pension Fund of the Year (Highly Commended)
IPE Awards 2019 – Best UK Pension Fund
IPE Awards 2019 – In-house Investment Team of the Year (Highly Commended)
Institutional Investor Peer-to-Peer Awards 2019 – Best Use of Fixed Income
Alternative Investments Institute Peer-to-Peer Awards 2019 – Best Use of Private Debt – Purna Bhudia
Alternative Investments Institute Peer-to-Peer Awards 2019 – Alternative Investments Team of the Year
IPE Awards (Prague) 2017 – Lifetime Achievement award for our former CEO Alan Rubenstein
Institutional Investor Alternatives and Private Markets Peer to Peer Awards 2017 – Best Use of Private Debt
Institutional Investor Peer-to-Peer Awards 2017 – Best Use of Equity – Andreas Anthis
Institutional Investor Pan-European Peer-to-Peer Awards 2017 – Best Use of Equities and Best Use of Private Markets awards
