Recognition for excellent customer service

Professional Pensions Rising Star Awards 2021 – Contact Centre shortlisted for Team of the Year 

UK Customer Satisfaction Awards 2021 – shortlisted for Quality Service Provider

UK Customer Satisfaction Awards 2021 – Sara Protheroe shortlisted in the Customer Service Strategic Leadership category

Pensions Age Awards 2021 – shortlisted for Pensions Administration Award 

RIDI Awards 2020 – shortlisted for Best Candidate Experience

Pensions Age Awards 2020 – Pensions Administration Award 

Professional Pensions Rising Star Awards 2019 – Best Training Scheme

The Institute for Customer Service 2018 – ServiceMark Accredited

UK Customer Satisfaction Awards 2017 – Best Customer Experience

UK Customer Experience Awards 2016 – shortlisted for Customers At The Heart Of Everything 

MHR Impact Awards – shortlisted for New Customer Project of the Year

 

Awards celebrating professional achievement 

Professional Pensions Rising Star Awards 2021 – Abdul-Haseeb Mahmood shortlisted for Rising Star of the Year 

Professional Pensions Rising Star Awards 2021 – David Adeoye and Yasmin Doyle shortlisted for Administration Trainee of the Year 

Professional Pensions Rising Star Awards 2021 – Hannah Swallow, Jacqueline Serna, Lauren Aitchison Turner, Andrea Joseph shortlisted for Excellence in Customer Service and Communication Award 

Professional Pensions Rising Star Awards 2021 – Lea Dubourg-Hrachovec shortlisted for Investment Manager of the Year 

Professional Pensions Rising Star Awards 2021 – Emma Rubenstein and Yavor Georgiev shortlisted for Trainee of the year 

IPE Conference & Awards 2020 – Commitment to Diversity

Institute of Internal Comms Awards 2020 – Lauren Furey, Mikey Angelo, Maxine May and Neelamugilan Gobalakrishna shortlisted for Best Engagement Programme 

Professional Pensions Rising Star Awards 2020 – Laura Briggs shortlisted for Pensions Manager of the Year 

Professional Pensions Rising Star Awards 2020 – Yavor Georgiev shortlisted for Actuarial / Advisory Trainee of the Year  

Professional Pensions Rising Star Awards 2020 – Alex Little shortlisted for Excellence in Customer Service and Communication Award       

Professional Pensions Rising Star Awards 2020 – Miriam Kimber shortlisted for Mentor of the Year  

Women in Pensions Awards 2020 – Lucy Ogan won Change Excellence of the Year

Women in Pensions Awards 2020 – Elaine Wiscombe shortlisted for Pensions Manager of the Year 

Women in Pensions Awards 2020 – Laura Briggs shortlisted for Administrator of the Year 

Women in Pensions Awards 2020 – Kelly Moohan shortlisted for a Rising Star Award

Women in Pensions Awards 2020 – Sarah Seear shortlisted for Role Model of the Year and Team Leader of the Year

RIDI Awards 2020 – shortlisted for Recruitment Team of the Year

CorpComms Awards 2019 – Best Annual Report for an Unlisted Organisation

Women in Pensions Awards 2019 – we had seven nominees, with Elaine Wiscombe winning Pensions Administrator of the Year

Professional Pensions Rising Star Awards 2019 – Sara Protheroe won Excellence in Customer Services and Communication

Professional Pensions Rising Star Awards 2019 – David Rix won Administrator of the Year 

Croydon Business Excellence Awards 2019 – Apprentice Employer of the Year 

Queens University Belfast QMS Awards 2018 – Eddie Doyle won the Award for Mentor Recognition

The Lawyer Awards 2018 – we won In-house, Not-for-profit Team of the Year Award

Women in Pensions Award 2018 – Sara Protheroe won Administrator of the Year

ICSA Awards 2017 – Katie Hollis won Governance Professional of the Year

Lloyds Bank National Business Awards 2017 – Alan Rubenstein won Keys Business Concierge Leader of the Year

PRCA City and Financial Awards 2017 – Best Crisis Communications Campaign

Portfolio Institutional Awards 2017 – Best Risk Management

 

Awards for excellence in the finance and investment industries

IPE Awards 2020 – Fixed Income and European Pension Fund of the Year (Highly Commended)

IPE Awards 2019 – Best UK Pension Fund

IPE Awards 2019 – In-house Investment Team of the Year (Highly Commended)

Institutional Investor Peer-to-Peer Awards 2019 – Best Use of Fixed Income

Alternative Investments Institute Peer-to-Peer Awards 2019 – Best Use of Private Debt – Purna Bhudia

Alternative Investments Institute Peer-to-Peer Awards 2019 – Alternative Investments Team of the Year

IPE Awards (Prague) 2017 – Lifetime Achievement award for our former CEO Alan Rubenstein

Institutional Investor Alternatives and Private Markets Peer to Peer Awards  2017 – Best Use of Private Debt

Institutional Investor Peer-to-Peer Awards 2017 – Best Use of Equity – Andreas Anthis

Institutional Investor Pan-European Peer-to-Peer Awards 2017 –  Best Use of Equities and Best Use of Private Markets awards