We’re changing our insolvency risk partner

Experian will continue to calculate invoices up to and including the 2020/21 levy year. Our new partner Dun & Bradstreet will calculate the scores after the 2020/21 levy year.

Why are you changing insolvency risk partner?  

Although we’re satisfied with the service Experian provides, we were required under public procurement rules to tender our insolvency risk services in an open procurement.

The supplier change to Dun & Bradstreet (D&B) was the result of this procurement. Following consultation we’ve now published our policy statement setting out how we will calculate insolvency risk scores with Dun & Bradstreet.

What does this mean for me?

Experian scores will be used to calculate the levy for the 2020/21 levy year. This means that the mean average of monthly scores generated by Experian between April 2019 and March 2020 will be used in levy invoices issued in autumn 2020. 

Experian scores can be viewed on the Experian portal.

The final monthly score displayed on the Experian portal will be on 1 April 2020. Mean scores used in the levy will be published on the Experian portal in July 2020, it is important that you check these scores when published. 

Queries on these scores should be raised with Experian directly.

Historic scores will remain visible in the Experian portal until March 2021, after which, the portal will become inactive as part of the process to wind down the services offered by Experian. 

Experian’s telephone helpline will also remain active until March 2021.

The first invoices using D&B insolvency risk scores will be issued in autumn 2021, using the mean average of monthly scores generated by D&B between April 2020 and March 2021.

View D&B generated scores