Whether you prefer to call or email, we’re always happy to hear from you and help answer any questions you might have about your levy payments.

For general queries and information

Call the levy customer support team on:
Telephone: 0345 600 2541
Email:  [email protected]

If you’ve received your levy invoice and have a query

Please email: [email protected]

To submit a formal review or to query a current review

Please email: [email protected]

Contact Experian for help with your pension protection score

Phone: 08444 810810
Email: [email protected]

Write to us

Levy Customer Support Team
The Pension Protection Fund
Renaissance
12 Dingwall Road
Croydon
Surrey
CR0 2NA