Recognition for excellent customer service

RIDI Awards 2020 – shortlisted for Best Candidate Experience

Pensions Age Awards 2020 – Pensions Administration Award 

Professional Pensions Rising Star Awards 2019 – we won the award for Best Training Scheme

The Institute for Customer Service 2018 – ServiceMark Accredited

UK Customer Satisfaction Awards 2017 – Best Customer Experience

UK Customer Experience Awards 2016 – shortlisted for Customers At The Heart Of Everything 

MHR Impact Awards – shortlisted for New Customer Project of the Year

 

Awards celebrating professional achievement 

Women in Pensions Awards 2020 – Elaine Wiscombe is nominated for Pensions Manager of the Year 

Women in Pensions Awards 2020 – Laura Briggs is nominated for Administrator of the Year 

Women in Pensions Awards 2020 – Kelly Moohan is nominated for a Rising Star Award

Women in Pensions Awards 2020 – Lucy Ogan is nominated for Change Excellence of the Year

Women in Pensions Awards 2020 – Sarah Seear is nominated for Role Model of the Year and Team Leader of the Year

RIDI Awards 2020 – shortlisted for Recruitment Team of the Year

CorpComms Awards 2019 – Best Annual Report for an Unlisted Organisation

Women in Pensions Awards 2019 – we had seven nominees, with Elaine Wiscombe winning Pensions Administrator of the Year

Professional Pensions Rising Star Awards 2019 – Sara Protheroe won Excellence in Customer Services and Communication

Professional Pensions Rising Star Awards 2019 – David Rix won Administrator of the Year 

Croydon Business Excellence Awards 2019 – Apprentice Employer of the Year 

Queens University Belfast QMS Awards 2018 – Eddie Doyle won the Award for Mentor Recognition

The Lawyer Awards 2018 – We won In-house, Not-for-profit Team of the Year award

Women in Pensions Award 2018 – Sara Protheroe won Administrator of the Year

ICSA Awards 2017 – Governance Professional of the Year won by Katie Hollis

Lloyds Bank National Business Awards 2017 – Alan Rubenstein is awarded Keys Business Concierge Leader of the Year

PRCA City and Financial Awards 2017 – Best Crisis Communications Campaign

Portfolio Institutional Awards 2017 – Best Risk Management

 

Awards for excellence in the finance and investment industries

IPE Awards 2019 – Best UK Pension Fund

IPE Awards 2019 – In-house Investment Team of the Year (Highly Commended)

Institutional Investor Peer-to-Peer Awards 2019 – Best Use of Fixed Income

Alternative Investments Institute Peer-to-Peer Awards 2019 – Best Use of Private Debt – Purna Bhudia

Alternative Investments Institute Peer-to-Peer Awards 2019 – Alternative Investments Team of the Year

IPE Awards (Prague) 2017 – Lifetime Achievement award for our former CEO Alan Rubenstein

Institutional Investor Alternatives and Private Markets Peer to Peer Awards  2017 – Best Use of Private Debt

Institutional Investor Peer-to-Peer Awards 2017 – Best Use of Equity – Andreas Anthis

Institutional Investor Pan-European Peer-to-Peer Awards 2017 –  Best Use of Equities and Best Use of Private Markets awards